Please read these Terms carefully before using Air Mission Exchange services.
Platform Role
AirMissionExchange is a private charter request and coordination service. We are not an aircraft operator, direct air carrier, insurer, or emergency response agency. Flights must be operated only by an appropriately authorized direct air carrier or Part 135 operator. The operator, not Air Mission Exchange, has operational control of any flight.
Aircraft, routes, prices, dates, crew, insurance, and availability are subject to operator confirmation. Any final charter is governed by the applicable operator, broker, charter agreement, itinerary, cancellation terms, and required disclosures.
Broker Disclosure and Customer Contract
AirMissionExchange acts as an air charter broker, request intake, and coordination service. Unless a specific written agreement says otherwise, we act to help the customer structure a request, verify serious intent, request operator/provider availability, compare responses, and coordinate next steps.
These website terms do not constitute a contract for carriage by air. Any air transportation contract, operator invoice, or aircraft provider agreement is made with the applicable licensed operator, air carrier, air charter broker, or authorized provider shown in the final written confirmation.
Air Mission Exchange may not know the final direct operating carrier or provider when a traveler first submits a request. When the operator/provider information becomes available and before final booking documents are completed, the customer should receive the relevant operating provider identity and applicable terms in writing.
What We Do Not Promise
AirMissionExchange does not guarantee a flight, aircraft, empty-leg availability, price, departure slot, airport access, customs clearance, weather outcome, or operator acceptance. Public listings, route pages, starting prices, and estimated budget ranges are request and planning tools only.
A flight is not confirmed until the licensed operator or authorized provider accepts the mission and the required written booking documents, payment terms, passenger details, and disclosures are complete.
1. Traveler Verification Deposit
A traveler verification deposit is a good-faith payment used to confirm serious intent before Air Mission Exchange begins priority operator outreach, availability checks, and quote coordination for a requested mission. The current deposit amount is $500 unless a different amount is shown at checkout.
The verification deposit is separate from any charter provider invoice, final charter agreement, operator invoice, or provider payment unless a written checkout disclosure says otherwise.
The $500 verification deposit is not the full amount required to reserve an empty-leg opportunity or private charter. The aircraft operator, charter provider, or broker invoice remains separate and must be confirmed in writing before booking.
The deposit is refundable if Air Mission Exchange cannot source an available operator option matching the submitted route or mission request, or if the quoted operator cannot perform the transportation after accepting the mission, unless the traveler separately agrees to different written terms.
The deposit may become non-refundable if the traveler materially changes the request, fails to provide required passenger, payment, or compliance information, declines a materially matching confirmed option, or cancels after Air Mission Exchange has performed priority operator outreach, availability checks, quote coordination, or other meaningful verification work.
2. Empty-Leg and Charter Provider Payment
Empty-leg listings are operator-confirmed or operator-submitted opportunities, but they are not guaranteed until the operator confirms aircraft, crew, schedule, route, passenger details, and payment terms in writing.
Air Mission Exchange does not use a standard second customer-side platform fee for ordinary private charter or empty-leg requests. After the verification deposit step, the traveler should review the provider quote, operator identity, aircraft, schedule, taxes, fees, cancellation terms, and final booking documents in writing.
The verification deposit is not the full charter price and does not by itself create a final air transportation contract. Final aircraft availability, routing, airports, passenger eligibility, baggage, pricing, payment timing, operator acceptance, and charter documents remain subject to written operator confirmation.
If the booking proceeds, the traveler remains responsible for the separate aircraft operator, charter provider, or broker invoice shown in the final written quote or charter agreement.
If the traveler cancels, materially changes the request, fails to provide required passenger or payment information, or declines a materially matching confirmed option after Air Mission Exchange has started meaningful operator outreach, the $500 verification deposit may become non-refundable unless a case-specific checkout disclosure says otherwise.
If the operator cancels, cannot perform the flight, or withdraws the aircraft and no acceptable replacement option is selected by the traveler, Air Mission Exchange will refund the verification deposit unless a case-specific written disclosure says otherwise or a refund is prohibited by law, payment-network rules, or sanctions/compliance requirements.
Empty-leg timing can change because the underlying aircraft is repositioning. A traveler who requires a firm schedule should request a standard charter quote instead of relying on an empty-leg opportunity.
Refund Timing
Approved card refunds are processed through Stripe back to the original payment method. Bank and card-network timing may vary. Where a payment is collected for charter air transportation that cannot be performed, Air Mission Exchange will follow applicable air charter broker refund obligations and the terms shown in the final written quote, checkout, or charter agreement.
Required Disclosures
Before a final charter contract is completed, customers should receive required operator and broker disclosures, including the direct air carrier/operator responsible for operational control when that information is available. If required disclosure information materially changes, updated information should be provided within a reasonable time.
Reference materials: 14 CFR Part 295 and 14 CFR 295.26 refunds.
Customer Communication and Email Confirmations
Customer emails, text messages, WhatsApp messages, checkout descriptions, and quote confirmations should state the AirMissionExchange coordination role, the purpose of any fee paid to Air Mission Exchange, whether the fee is refundable, and that final flight performance remains subject to operator/provider confirmation.
If a communication conflicts with a later signed charter agreement, provider agreement, or case-specific written quote accepted by the customer, the more specific later written document controls for that mission.